Local Government

Supplier Management System

Automated supplier onboarding and certification tracking solution for local government council

Challenge

A UK local government authority faced significant challenges managing their supplier onboarding and certification process:

  • Manual verification processes causing delays in supplier onboarding (4-6 weeks average)
  • No centralized system to track supplier certifications and expiry dates
  • High risk of working with non-compliant suppliers due to outdated records
  • Lack of visibility into departmental supplier approvals
  • Time-consuming manual checks for certification validity
  • No automated alerts for expiring certifications

Our Solution

We implemented an end-to-end Power Platform solution that transformed the supplier management process:

Supplier Portal (Power Pages)

  • Self-Service Registration: Suppliers submit all required information through a secure portal
  • Document Upload: Capability to upload certifications and supporting documents
  • Status Tracking: Real-time visibility into application progress

Approval Workflow (Model-Driven App)

  • Automated Routing: Applications automatically assigned to relevant departments
  • Role-Based Views: Custom interfaces for different approval roles
  • Integrated Verification: Automated checks against third-party certification databases

Certification Management

  • Automated Expiry Tracking: Scheduled flows check certification validity daily
  • Three-Stage Alerts: Notifications sent at 30 days, 7 days, and upon expiry
  • Status Management: Automatic account restrictions for non-compliant suppliers

Executive Dashboard (Power BI)

  • Supplier Compliance: Real-time view of supplier compliance status across departments
  • Approval Metrics: Processing times and approval/rejection rates
  • Risk Analysis: Identification of high-risk suppliers and certification gaps

Results Delivered

80% Faster

Reduction in supplier onboarding time (6 weeks to 5 days)

100% Compliance

Eliminated expired certifications in active suppliers

Automated Alerts

Proactive notifications for expiring certifications

Data-Driven

Real-time dashboards for executive oversight

Need to Streamline Your Supplier Processes?

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